A small, simple yet important piece of the puzzle is the activity on the @csgo_dev Twitter account. Aside from the generic operation and update tweets, the account has been posting often. Everything from tweeting about the upcoming major, new partnerships with other companies and screenshots of upcoming match updates.
Not only this but, in regards to recent issues with sound, Dupreeh tweeted out in frustration. To his, and everyone else's surprise, the dev twitter account sent him a direct message enquiring about the issues.
Granted, this doesn't guarantee that any actions will be taken regarding player complaints, however its a step above what we're used to seeing. There is also more of a precedent for possible change given my next point.
The most recent map update from Valve has been more of a renovation than reinvention of Dust 2, and with that brought some interesting interaction from the developers. When the announcement
came that the map was to be placed back in the beta depot, we expected it to be the usual beta testing of being in for a short period of time and then pumped straight into the live build. This time however, there was a shock to many as the developers took feedback on board from the community and made a whole host of fixes and updates whilst still in beta. They did this not just once but multiple times, and then continued to update from community feedback even once in the live build. Much of this feedback was likely gathered from the CS:GO subreddit, which leads me into my next point.
Back to social media, the developers have been far more active on the community subreddit where, for better or for worse, a large portion of the active players in the scene go to discuss the game. This leads to a lot of things, but the bit that is relevant to this particular point is the feedback. Some users on the website have honestly incredible skills at discovering issues with all aspects of the game and offering solutions, some of it far too complex for my point and shoot brain to comprehend. However it has been the consensus for a long period of time that for all their hours of work and calculations, the findings fall of deaf ears. Now though there may be some incentive to continue digging as a Counter-Strike developer has been active on the website from his own account. As you can see here
on his account overview, his comments jump from last being seen 1 year ago to 24 days, and since then he has been plenty active.
Another issue in the spotlight
recently has been the short notice Valve gives before Majors, however that all looks set to change. With the next Major not set to take place until January 2018, Valve is supposedly
looking for a confirmed location by the end of November this year. Possibly this is spurred on by the heavy fire they came under after their recent calendar clashes.